Yes. Our products are thoughtfully made with high-quality ingredients and crafted to support your self-care routine. We aim to keep everything clean, gentle, and effective — without unnecessary additives.
Many customers with sensitive skin enjoy our products, but skin is unique. We recommend reviewing the ingredient list on each product page and doing a patch test before full use — especially if you have allergies or highly reactive skin.
If there’s an issue with your order, please contact us as soon as possible. We’re happy to help resolve problems such as damaged items or incorrect orders. Due to the nature of personal care products, opened items may not be eligible for return.
Orders are typically processed within 1–3 business days. Shipping times may vary depending on your location and carrier availability, but most orders arrive within 3–7 business days after being shipped.
Every skincare journey is unique. Whether you have a question about our botanicals or need help choosing your next ritual, Lather&Zen is here to help you.